Privacy Policy

MOUB MARKETING S.R.L. ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and what your rights are in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

2. Data We Collect

2.1 Information You Provide

• Account information: Email address, profile name, password (encrypted)
• Profile data: Display name, profile picture, bio
• Payment information: Processed securely by Stripe (we do not store card details)
• Telegram data: Channel information, subscriber data when you connect your channels
• Content: Landing pages, email campaigns, and other content you create

2.2 Information Collected Automatically

• Device information: IP address, browser type, operating system
• Usage data: Pages visited, features used, time spent on platform
• Cookies: Session cookies, analytics cookies (see Section 8)

3. How We Use Your Data

Purpose	Legal Basis
Provide and maintain our services	Contract performance
Process payments and commissions	Contract performance
Send service notifications	Legitimate interest
Improve our platform	Legitimate interest
Analytics and statistics	Consent
Marketing communications	Consent
Legal compliance	Legal obligation

4. Data Sharing

We do not sell your personal data. We may share your data with:

• Stripe: For payment processing
• Firebase (Google): For authentication and database services
• DigitalOcean: For hosting services
• Telegram: When you connect your channels
• Email providers: For sending transactional emails
• Legal authorities: When required by law

5. Data Retention

Data Type	Retention Period
Account data	Until account deletion + 30 days
Payment records	7 years (legal requirement)
Usage logs	13 months
Analytics data	26 months
Marketing preferences	Until consent withdrawal

6. Your Rights

Under the GDPR, you have the following rights:

• Right of access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restriction: Limit how we process your data
• Right to portability: Receive your data in a portable format
• Right to object: Object to certain types of processing
• Right to withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at: live@makerhub.pro

You also have the right to file a complaint with a supervisory authority (ANSPDCP in Romania or your local data protection authority).

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL/TLS encryption for all data in transit
• Encrypted password storage
• Regular security audits
• Access controls and authentication
• Secure cloud infrastructure

8. Cookies

We use the following types of cookies:

• Essential cookies: Required for the platform to function (authentication, security)
• Analytics cookies: Help us understand how you use our platform
• Preference cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

9. International Data Transfers

Some of our service providers may transfer data outside the European Economic Area (EEA). These transfers are protected by:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Other appropriate safeguards as required by GDPR

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

For any questions about this Privacy Policy or your personal data, please contact us:

Email: live@makerhub.pro
Telegram: @Makerhub
Address: Strada Lujerului, Nr. 1, Bloc 100, Scara A, Etaj 2, Ap. 8, Sectorul 6, București, Romania